Abstract

Elperida Juniarni Sinurat, Lailan Tawila Berampu, Alfifto.

The purpose of this study was to determine the effect of employee engagement on employee performance through enjoyable employee experience. This type of research is quantitative research. The basic reason for using quantitative research is to test theory by collecting numerical data and analyzing it statistically. The location of this research is all government banks in the city of Medan, namely: Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, and Bank Tabungan Negara (BTN). The population of this study were all female permanent employees of the Marketing division of the BUMN Bank. The sample in this study used the requirements of SEM, namely 43 x 5 = 215. The sampling technique used was purposive sampling in which the sample was taken deliberately by the researcher with certain considerations. This research was conducted by SEM using PLS. The results showed that employee engagement had a significant effect on employee performance and enjoyable employee experience had a significant effect on employee performance.