Impact of Trust and Perceived Risk on Online Purchasing of Medicaments
Abstract
IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam
A number of studies have been carried out to understand the impact of the perceived risk and trust, as well as their influential antecedents on the customers’ intention to buy medicaments online. However, the majority of these researches have concentrated on common factors, such as financial risks, delivery risks, and information security, all of which similarly affect all the products offered in online stores, while the parameters that specifically influence online purchasing of medicaments have not been examined. This study aims to enumerate this gap in existing research and attempts to offer a picture of specific determinants that significantly influence the customers’ perceived risk and trust during online shopping of medicaments. In order to collect the data needed for the examination of this model, an online questionnaire was distributed, which resulted in 157 valid responses. The outcomes of the present thesis could also provide customers a better understanding of the challenges associated with online buying of medicaments and encourage them to make more responsible decisions in order to avoid further complications.
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| Pubmed Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. SRP. 2020; 11(1): 1144-1156. doi:10.5530/srp.2020.1.143 Web Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. http://www.sysrevpharm.org/?mno=128626 [Access: March 31, 2021]. doi:10.5530/srp.2020.1.143 AMA (American Medical Association) Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. SRP. 2020; 11(1): 1144-1156. doi:10.5530/srp.2020.1.143 Vancouver/ICMJE Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. SRP. (2020), [cited March 31, 2021]; 11(1): 1144-1156. doi:10.5530/srp.2020.1.143 Harvard Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam (2020) Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. SRP, 11 (1), 1144-1156. doi:10.5530/srp.2020.1.143 Turabian Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. 2020. Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. Systematic Reviews in Pharmacy, 11 (1), 1144-1156. doi:10.5530/srp.2020.1.143 Chicago Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. "Impact of Trust and Perceived Risk on Online Purchasing of Medicaments." Systematic Reviews in Pharmacy 11 (2020), 1144-1156. doi:10.5530/srp.2020.1.143 MLA (The Modern Language Association) Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam. "Impact of Trust and Perceived Risk on Online Purchasing of Medicaments." Systematic Reviews in Pharmacy 11.1 (2020), 1144-1156. Print. doi:10.5530/srp.2020.1.143 APA (American Psychological Association) Style IA Ariffin, Mohd Shukri Ab Yajid, S.M. Ferdous Azam (2020) Impact of Trust and Perceived Risk on Online Purchasing of Medicaments. Systematic Reviews in Pharmacy, 11 (1), 1144-1156. doi:10.5530/srp.2020.1.143 |
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