Abstract

Masnilam Hasibuan, Yusro Hakimah, Agusta Linda, Nirmala Haty Harahap, Fithra Maharani

The prime objective of the present research was to examine the impact of leadership styles, cross-functional information sharing, and joint reward systems on cross-functional coordination and supply chain responsiveness. Moreover, the mediating impact of cross-functional coordination among leadership styles, cross-functional information sharing, joint reward systems and supply chain responsiveness are examined as well. The data is collected from the employees of automobile sector of Indonesia through survey questionnaires. The response rate was 74.6%. The collected data was examined by using Smart PLS. The purpose of using smart PLS was its demands regarding the measurement of scales; sample size and distribution of data are minimum. The findings of the study revealed that the relationship of information sharing, leadership style and supply chain responsiveness is significant along with the mediating role of cross-functional coordination among them. Whereas, the impact of joint reward system on supply chain responsiveness and cross-functional coordination is not significant. This study fills the gap of limited studies addressing the issues of supply chain responsiveness in the automobile industry.