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Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review

Abstract

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy.

This systematic review aims to assess and understand the relation of access information with satisfaction and loyalty in dental tourism. Materials and methods: This research was conducted with a systematic review method using Preferred Reporting Items for Systematic Reviews and Meta-Analyzes (PRISMA) as a guideline in methodology. PubMed, Science Direct, and Research Gate from 2016 to 2020 were used in this study as electronic search engines. Results: 15 research articles met the inclusion criteria. It was positively identified in methodology that information access has interrelated influences on satisfaction and loyalty in dental tourists. Inadequate and unsupported information access will affect patients’ satisfaction regarding their treatment. Conclusion: Information access to dental tourism patients can affect one’s satisfaction. Inadequate and unsupported information access will. Affect patients’ satisfaction regarding dental tourism treatment that will be done.

 

How to Cite this Article
Pubmed Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. SRP. 2020; 11(5): 654-665. doi:10.31838/srp.2020.5.92

Web Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. http://www.sysrevpharm.org/?mno=114288 [Access: March 30, 2021]. doi:10.31838/srp.2020.5.92

AMA (American Medical Association) Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. SRP. 2020; 11(5): 654-665. doi:10.31838/srp.2020.5.92


Vancouver/ICMJE Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. SRP. (2020), [cited March 30, 2021]; 11(5): 654-665. doi:10.31838/srp.2020.5.92


Harvard Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy (2020) Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. SRP, 11 (5), 654-665. doi:10.31838/srp.2020.5.92


Turabian Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. 2020. Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. Systematic Reviews in Pharmacy, 11 (5), 654-665. doi:10.31838/srp.2020.5.92


Chicago Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. "Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review." Systematic Reviews in Pharmacy 11 (2020), 654-665. doi:10.31838/srp.2020.5.92


MLA (The Modern Language Association) Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy. "Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review." Systematic Reviews in Pharmacy 11.5 (2020), 654-665. Print. doi:10.31838/srp.2020.5.92


APA (American Psychological Association) Style

Fuad Husain Akbar, Fridawati Rivai, Andi Zulkifli Abdullah, Abdul Hair Awang, Nurul Faizah, Syahrir A. Pasinringi, Lalu Muhammad Saleh, Irwandy (2020) Relation of Access Information with Satisfaction and Loyalty in Medical (Dental) Tourism: Systematic Review. Systematic Reviews in Pharmacy, 11 (5), 654-665. doi:10.31838/srp.2020.5.92

 

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